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Housing & Homelessness

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A program of United Ways of Vermont, 2-1-1 is a free confidential statewide information and referral service operating 24 hours a day, 7 days a week, with language translation available. 2-1-1 offers a comprehensive searchable database of services and trained information and referral specialists offer personalized assistance by telephone any time, and respond to texts and emails Monday – Friday, 8:00 am to 10:00 pm.

Got questions about your legal rights? The Vermont Commission on Women's handbook, The Legal Rights of Women in Vermont might provide answers. Chapters include: Adoption, Guardianship and Emancipated Minors; Consumer Protection and Fair Credit; Domestic Relations; Education; Employment Rights; Housing and Property Rights; Immigration; Insurance; Name Changes; Public Accommodations; Public Assistance and Government Benefits; Reproductive Rights; Violence Against Women and Children; and Wills, Probate Court, and Advanced Directives.

Explore Vermont Commission on Women's publications on this and other topics.


Community Action Agencies

Fuel Assistance

Homeless Shelters*

Housing and Mortgage Assistance/Advocacy

Tenant's Rights/Discrimination

*For Emergency Shelters for Victims of Domestic Violence - Please See Violence Section*

Community Action Agencies

Community Action Agencies help people to help themselves in achieving self-sufficiency.  Programs and services focus on financial stability, children and family, community building, health and well being, housing assistance, and emergency assistance.

Bennington-Rutland Opportunity Council (BROC)

45 Union Street
Rutland, VT 05701
(802) 775-0878 / (800) 717-2762

Capstone Community Action (Central Vermont)

Washington County (Central Office)
20 Gable Place
Barre, VT 05641
(800) 639-1053 / (802) 479-1053

Lamoille County/Morrisville
197 Harrel Street
Morrisville, VT 05661
(800) 639-8710 / (802) 888-7993

Orange County East - Bradford
22 Whistle Stop Way
P.O. Box 500
Bradford, VT 05033
(802) 222-5419

Orange County West - Randolph
12 Prince Street
PO Box 284
Randolph, VT 05060
(800) 846-9506 / (802) 728-9506

Champlain Valley Office of Economic Opportunity (CVOEO)

255 South Champlain St.
P.O. Box 1603
Burlington, VT 05402
(802) 862-2771

Northeast Kingdom Community Action (NEKCA)

70 Main Street
P.O. Box 346
Newport, VT 05855
(802) 334-7316 / 800-639-4065

St. Johnsbury: (802) 748-8997
Island Pond: (802) 723-6245
Canaan: (802) 266-7134

Southeastern Vermont Community Action (SEVCA)

91 Buck Drive
Westminster, VT 05158-9618
(802) 722-4575 / (800) 464-9951

Fuel Assistance

Economic Services Division

Vermont Department for Children and Families
280 State Drive
Waterbury, VT 05671
(800) 479-6151 / (855) 247-3092 (Language Interpretation Phone Line)

Fuel Assistance can help pay part of your home heating bills.

Homeless Shelters

VTLawHelp LIsting of Homeless Shelters, Emergency Housing, Transitional Housing


89 North Street
Burlington, VT 05401
(802) 862-9879

An interdenominational Christian ministry program that provides shelter to individuals over the age of 18. Some services offered for help with housing and employment.

Bennington County Coalition for the Homeless

966 Main Street and 212 Pleasant Street

Providing emergency and transitional housing for families, women, and men at three properties:

  • 966 Main, a 16 bed coed facility, operating on a first come, first served basis.
  • Thatcher House, an 9-unit emergency shelter for families with children under 18

Bethany Church Shelter

Intake happens at Another Way Community Center at 125 Barre Street
Montpelier, VT 05601
(802) 229-0920


95 North Avenue
Burlington, VT 05401
(802) 864-7402

The Committee on Temporary Shelter (COTS) is the largest service provider for the homeless and those at risk of becoming homeless in Vermont.  COTS offers emergency shelter, prevention assistance, support services, and transitional and permanent housing for those who are homeless and marginally housed.  We believe: in the value and dignity of every human life; that housing is a fundamental human right; and that emergency shelter is not the solution to homelessness.

COTS Day Station

95 North Avenue
Burlington, VT 05401
(802) 862-5418

This daytime drop-in shelter is open 365 days a year seven days a week, from 9 a.m. to 5 p.m. It offers a refuge from the streets and access to an array of services and medical care. This is where individuals can meet with COTS staff and connect with local resources, receive mail and telephone calls, and find support toward their goal of self-sufficiency. Daystation staff provides support, assistance and referrals, as well as educational and recreational opportunities whenever possible. The Daystation provides a free noontime meal each day. We are always looking for community members to help provide this critical service.

COTS Waystation Shelter

95 North Avenue
Burlington, VT 05401
(802) 862-7776

This is a 36-bed shelter for men and women, ages 18 and older, who have no other place to sleep at night except for the streets. Individuals are expected to save 70% of their income while staying in COTS shelter. Located on lower Church Street in downtown Burlington since 1983, the shelter is open 6:15 p.m. to 8 a.m., 365 days a year.

COTS Shelters for Families

(802) 864-2651

COTS is able to shelter fifteen families at a time between our two family shelters, which are the only Family Shelters in Chittenden County.  Both are staffed 24 hours a day, 365 days a year. Families can stay for up to six months while they work with COTS staff to find affordable housing, employment, childcare, and healthcare. Families are also expected to save 40% of their income while staying at COTS.

Good Samaritan Haven

105 North Seminary Street
Barre, VT 05641
(802) 479-2294

Good Sam serves more than 300 of our homeless neighbors each year in Washington, Lamoille, and Orange counties. Good Samaritan Haven is a 501(c)3 non-profit organization that offers short-term, emergency shelter for homeless adults, open from 6:30 p.m. to 7:00 a.m.The shelter does not currently provide space for families due to the complex nature of serving families and single adults, in light of the design of the shelter building and staffing.

Each evening, we offer a nutritious, home-cooked meal provided by community members or churches. We also provide for basic needs, including laundry detergent and grooming supplies. The shelter also offers supportive services for all of our guests including housing and employment assistance, case management and referral services, assistance obtaining mainstream benefits, financial support to lease or maintain a unit, and essential goods support.

Groundworks Collaborative

81 Royal Road
Brattleboro, VT 05301
(802) 257-0066

Groundworks Collaborative is a new name for the recently merged organization, formerly consisting of Morningside Shelter and Brattleboro Area Drop In Center. The two organizations merged into a single entity in Spring of 2015 offering a full continuum of housing services in the greater-Brattleboro area, including the region’s only year-round homeless shelter, and Vermont’s second largest food shelf.

John Graham Shelter

69 N Main Street
Vergennes, VT 05491
(802) 877-2677

Offers short-term emergency shelter to homeless individuals and families. The John Gram Shelter works to rapidly re-house people so they can quickly get back on their feet. They own and manage five buildings in Vergennes, Middlebury, and Bristol. They are able to house 60 people at a time.  With six service coordinators, a street outreach coordinator, and two licensed clinicians, they tailor our services to the unique, self-described needs of each family. Their cross-system partnerships connect families to essential mainstream services like food, housing, benefits, healthcare, employment, and education.

Morningside Emergency Shelter

(802) 257-0066

Mountainside House

Boys Shelter, age 18 and under
6 Mill Street
Ludlow, VT 05149
(802) 228-6880 (24-hour)

House at 20 Mile Stream

Girls Shelter, age 18 and under
756 Main Street
Proctorsville, VT 05153
(802) 226-7500 (24-hour)

Open Door Mission

31 Park Street
Rutland, VT 05701
(802) 775-5661

For individuals. Meals provided.

Pathways Vermont

Winooski, VT 05404
(888) 492-8218

Pathways Vermont’s mission is to end homelessness in Vermont and provide innovative mental health alternatives.  Pathways Vermont offers a variety of different programs to individuals throughout the State of Vermont. While they are diverse in nature, all of our programs operate under the same general mission: to provide access to services and resources that are human-centered and support diverse roads to wellness. Our programs and services include:

Pathways Vermont Support Line:
(833) VT-TALKS / (833) 888-2557

The Vermont Support line is a free, confidential resource for all Vermonters over the age of 18 who are looking for someone to talk to. The Support Line is staffed by individuals who acknowledge that they have experienced a broad range of struggles of their own and are willing to be open about them.​

You might call the Support Line after a bad day at work, or a fight with a friend. You might call when you are thinking about making some major changes in your life, but aren’t quite ready to have a discussion with those around you. You might call when you are feeling alone and really just want to talk with someone who care about how your day went. You can call the Support Line for any of these reasons or for any other reason you might want. We are here to listen.

Pathways Vermont’s Housing First Program believes that housing is a basic human right. They also believe that the best way to ensure this right for all members of our communities is to prioritize access to permanent housing. The Housing First program provides independent housing and community based supports to individuals who are experiencing homelessness and have a history of mental health and other life challenges, many of whom do not or can not utilize more traditional services offered by the system of care.

Pathways Vermont Community Center
The Pathways Vermont Community Center is a peer-run community center. The Community Center is a great place to feel supported and part of a community. Here individuals can take comfort in knowing that they are understood and surrounded by supportive energy. They offer fun and engaging activities, interesting discussion circles, employment assistance, and a space to relax, use computers or wi-fi, and feel at ease.

Soteria House
Pathways Vermont’s Soteria program offers an alternative living environment for Vermonters experiencing an early mental health crisis. At Soteria, they believe that psychosis can be a temporary experience that one works through rather than a chronic mental illness that needs to be managed. They support clients to develop skills to navigate their experiences using a broad range of methods, encouraging them to find what makes sense for them. These may include: creative expression, breathwork, spiritual practice, nutrition, psychoactive medication, herbalism, and more.

Supportive Services for Veteran Families
The Supportive Services for Veteran Families (SSVF) program provides short-term (3-6 month) support services to participants to help them obtain or retain stable housing. Intensive case management is the primary service provided and may be augmented by temporary financial assistance for expenses related to securing permanent housing, such as rent, security deposits, utility deposits, and other eligible expenses. Legal services relating to gaining or maintaining stable housing are also available through the program.

Peer assisted vocational exploration
Peer assisted job searching, resume aid, interview preparation, and ongoing follow-up. They offer further specialized assistance for individuals between the age of 18 and 30 who identify as an individual with a disability (physical, mental, intellectual, etc.).

Safe Haven

4 Highland Ave.
Randolph, VT 05060
(802) 728-4466 x359

Safe Haven began in 1998 as a collaborative program between the Clara Martin Center, Vermont Psychiatric Survivors, and the National Alliance for the Mentally Ill, to provide a transitional living residence for homeless and mentally ill individuals.  As of winter 2014, the Clara Martin Center has sole oversight of the facility and programming.  Safe Haven primarily serves residents of Orange County, Washington County and the upper towns of Windsor County. Safe Haven provides a place to live within the community while working on personal goals in a safe and supportive recovery oriented environment. Safe Haven is staffed 24 hours, primarily by those that have experienced mental health issues.

Samaritan House

24 Kingman Avenue
St. Albans, VT 05478
(802) 527-0847

The Samaritan House is a non-profit organization that provides emergency shelter, transitional housing, and collaborative support services to people without other options within Franklin-Grand Isle Counties.

Spectrum Youth and Family Services Supportive Housing Program

31 Elmwood Avenue
Burlington VT

Spectrum provides emergency shelter and transitional housing for homeless and at-risk youth through programs designed to help youth transition to and maintain a healthy and stable life. 

Spectrum One Stop Drop-In Center

177 Pearl Street
Burlington, VT 05401
(802) 540-3008

One StopDrop-In Center is a safe and welcoming place for young people ages 14-24 to eat a meal, use a computer or phone, do laundry, get clothing, take a shower, and get other basic needs met.  Spectrum’s Drop-In Center is open from 10am-6pm, Monday through Friday, and from 12pm-5pm, Saturday and Sunday.

The Upper Valley Haven

713 Hartford Avenue
White River Junction, VT 05001
(802) 295-6500

Housing and Mortgage Assistance/Advocacy

Vermont Housing & Conservation Board Listing of Housing Groups

Addison County Community Trust

P.O. Box 311
Vergennes, VT 05491
(802) 877-2626

The Addison County Community Trust (ACCT) works to provide affordable housing to the low- and middle-income people of Addison County, including working families, seniors, and individuals. Their goal is to enable people who live in Addison County and earn less than 100% of median income in the face of rising housing costs. They do so by managing seven non-profit mobile home parks, developing new affordable rental opportunities, and providing 20% down payment grants so families can afford to buy homes.

Directory of Affordable Housing in Vermont

The Directory of Affordable Rental Housing (DoARH) provides an unduplicated count of all state and federally subsidized rental housing in Vermont. As it appears here at the Vermont Housing Data Web site, the DoARH dynamic and searchable.

Economic Services Division of the Vermont Department for Children and Families

280 State Drive
Waterbury, VT 05671
(800) 479-6151 / (855) 247-3092 (Language Interpretation Phone Line)

Administers health insurance programs such as Medicaid, Dr. Dynasaur, VHAP and Vscript, provides case management services, and determines eligibility for 3SquaresVT (food stamps), fuel assistance, Reach Up (for low income parents and caretakers of children under 18), elder care, emergency assistance (immediate financial help for food, housing, health care, fuel and utilities and funeral costs), Lifeline (telephone utility assistance) and other services.

Efficiency Vermont

128 Lakeside Avenue, Suite 401
Burlington VT 05401
(888) 921-5990

Get tips on lowering your energy bills, figure out why your electric bills are high, get rebates, coupons, learn the facts about the best energy-efficient products, find Vermont's top energy-efficient homebuilders.

Home Share Vermont

Burlington Office
412 Farrell Street, Suite 300
South Burlington, VT 05403
(802) 863-5625

Satellite office (by appt. only)
149 State Street
Montpelier, VT

HomeShare Vermont provides matching services for homesharing and caregiving. HomeShare Vermont assists elders and persons with disabilities to live independently in their own homes by bringing them together with persons who seek affordable housing and/or caregiving opportunities. HomeShare Vermont serves northwestern and central Vermont which includes:

    Chittenden County (Burlington & surrounding areas)
    Grand Isle County
    Franklin County
    Addison County
    Washington County
    Lamoille County
    Orange County
    Town of Brandon

Rural Edge

48 Elm Street
Lyndonville, VT 05851
(802) 535-3555

Since its first affordable housing project in 1986, RuralEdge has created sustainable housing throughout the Northeast Kingdom for families, seniors, disabled, and all who seek a place to call home. They own and manage over 600 residential & commercial units in Caledonia, Essex and Orleans counties which offer a wide variety of housing choices to people of all ages. With both flat-rate and income-based units available, they are committed to providing safe, healthy living conditions in all of our properties. They also offer Home Buyer Education Workshops, Home Repair grants and loans, and Support and Services at Home (SASH) coordinators.

Vermont Housing Finance Agency (VHFA)

164 Saint Paul Street
P.O. Box 408
Burlington, VT 05402
(802) 864-5743 / (800) 339-5866

VHFA is a not-for-profit organization that helps low- and moderate-income Vermonters obtain affordable mortgages. VHFA loan programs are available exclusively through Participating Lenders, and offer unique benefits.

Vermont State Housing Authority (VSHA)

1 Prospect Street
Montpelier, VT 05602
(802) 828-3295 / (800) 798-3118 (TTD) / Message Line: (800) 820-5119

The purpose of the VSHA is to promote and expand the number of affordable rental and home ownership opportunities in the state of Vermont. There are ten offices in Vermont:

Barre Housing Authority
30 Washington Street, Suite 1
Barre, VT 05641-4529
(802) 476-3185 / (802) 476-3186

Bennington Housing Authority
22 Willowbrook Drive
Bennington, VT 05201
(802) 442-8000

Brattleboro Housing Partnerships
(802) 254-6071

Burlington Housing Authority
65 Main Street
Burlington, VT 05401
(802) 864-0538

Montpelier Housing Authority
155 Main Street
Montpelier, VT 05602
(802) 229-9232

Rutland Housing Authority
5 Tremont Street
Rutland, VT 05701
(802) 775-2926

St. Albans City Housing Authority
48 Lower Newton Road St. #3
St. Albans, VT 05478
(802) 527-1490

Springfield Housing Authority
80 Main Street
Springfield, VT 05156
(802) 885-4905

Winooski Housing Authority
83 Barlow Street
Winooski, VT 05404
(802) 655-2360

Tenant’s Rights/Discrimination

Civil Rights Division of the Vermont Attorney General's Office

109 State Street
Montpelier, VT 05609-1001
(802) 828-3657 / (888) 745-9195 / (802) 828-3665 (TTY)

The Civil Rights Unit is responsible for enforcing state laws which prohibit discrimination in employment. These include laws which prohibit discrimination based on race, color, religion, ancestry, national origin, sex, sexual orientation, place of birth, age, handicap, HIV status, or for asserting a claim to worker's compensation, and laws which prohibit retaliation against any person who makes a claim of discrimination. The Civil Rights Unit also enforces the laws related to employment-related drug testing, and polygraph (lie detector) testing, and the state laws which relate to parental and family leave.

This office does not have jurisdiction over claims of discrimination in public accommodations (for example, denial of access to or discrimination by businesses, public groups and meetings, and the like) and housing and does not accept claims of employment discrimination against the State of Vermont. These matters are handled by the Vermont Human Rights Commission.

Federal Department of Housing and Urban Development (HUD) Regional Office Fair Housing and Equal Opportunity Office

(800)-827-5005 / (617) 565-5453 (TTY)

The Office of Fair Housing and Equal Opportunity administers federal laws and establishes national policies that make sure all Americans have equal access to the housing of their choice.

Burlington Office
95 St. Paul Street, Suite 440
Burlington, VT 05401-4468
(802) 951-6290

National Office
451 7th Street S.W.
Washington, DC 20410
(202) 708-1112

Housing Division, Vermont Department of Housing and Community Affairs

(802) 828-3080

The Housing Division of the Department of Housing & Community Development (DHCD) is responsible for development of the state's HUD Consolidated Plan for Housing and Community Development which guides funding decisions for U.S. Housing and Urban Development funds, and is the State's primary policy directive for other state and federal housing programs. DHCD assures our neighborhoods and communities are strong, and that housing choice exists with proximity to jobs, shops and schools through its programs, staff activities and leadership of the Vermont Housing Council. The Housing Division administers the Mobile Home Parks Program and the Charitable Housing Investment Tax Credit and coordinates development of the state's HUD Consolidated Plan for Housing and Community Development.

Housing Board of Review

Burlington's Housing Board of Review: 802-865-7122

Housing Programs/Projects of the Champlain Valley Office of Economic Opportunity

255 South Champlain St.
P.O. Box 1603
Burlington, VT 05402
(800) 287-7971

Vermont Tenants Inc.

255 South Champlain Street
Burlington Vermont 05401
(802) 864-0099

Provides advocacy/public advocacy, organizing, advice, tenant counseling, training, and information regarding Residential Tenancy. Publishes "Renting in Vermont Handbook" as well as information sheets about specific issues when renting, such as security deposits, lead safety, rent increases and repairs.

Fair Housing Project
802-864-3334 x202

Provides advocacy/public advocacy, referrals, education and outreach, enforcement, and information regarding Housing Discrimination issues. Publishes "CVOEO Fair Housing for Families".

Mobile Home Program
(802) 660-3455 x204

Provides advocacy/public advocacy, tenant organizing, referrals, counseling, and information for Manufactured Home Owners who are renting lots - especially those in Mobile Home Parks.

Legal Services Law Line of Vermont, Inc

274 North Winooski Avenue
Burlington, VT 05401
(800) 889-2047 (802) 863-7153

Law Line takes referrals directly from Vermont Legal Aid. Its mission is to provide high quality, high volume legal services to all low income Vermonters with civil legal problems and to promote the empowerment, dignity and equality of all Vermonters.

South Royalton Legal Clinic at the Vermont Law School

PO Box 117
South Royalton, VT 05068
(802) 831-1500

The Clinic (SRLC) serves Vermont residents (*representation is statewide for immigration cases; other representation is limited to Orange, Windsor and, by court appointment only, Washington Counties) who are unable to afford counsel and who need assistance with issues such as bankruptcy, children’s rights, domestic violence, housing, family-based immigration, family law, landlord/tenant, social security disability, wills and veterans issues. Working under state and federal student practice rules, Vermont Law School student clinicians and work-study students help to represent clients in court and administrative hearings. The clinic has trained many of the leading legal service providers in Vermont.

Vermont Affordable Housing Coalition

275 Northgate Rd.
Burlington, VT 05408-1233
(802) 660-9484

The Vermont Affordable Housing Coalition (VAHC) is a statewide organization dedicated to ensuring that all Vermonters have decent, safe and affordable housing, particularly the state's low and moderate-income residents, elders, and people with disabilities.

Vermont Centers for Independent Living

(800) 639-1522 / (802) 229-0501 (voice/TTY) / (802) 662-1153 (videophone)

The Vermont Center for Independent Living (VCIL), a nonprofit organization directed and staffed by individuals with disabilities, works to promote the dignity, independence and civil rights of Vermonters with disabilities. Like other independent living centers across the country, VCIL is committed to cross-disability services, the promotion of active citizenship and working with others to create services that support self-determination and full participation in community life.  Helps with disability and accessibility discrimination in housing.

Central Office
11 East State Street
Montpelier,Vermont 05602
(800) 639-1522 / (802) 229-0501 (voive/TTY) / (802) 662-1153 (videophone)

P.O. Box 82
601 Main Street
Bennington, VT 05201
(802) 447-0574 (voice / TTY) / (802) 681-9096 (Videophone)

28 Vernon St., Suite 317
Brattleboro, VT 05301
(802) 254-6851 (voice) / (802) 264-0328 (TTY) / (802) 275-0099 (Videophone)

7 Kilburn St., Suite 312
Burlington, VT 05401
(802) 861-2896 (voice) / (802) 881-0138 (Videophone)

85 Portland St.
Morrisville, VT 05661
(802) 888-2180 (voice)

60 Center St., Suite 1
Rutland, VT 05701
(802) 779-9021

Vermont Department of Public Safety, Division of Fire Safety

1311 U.S. Route 302, Suite 600
Barre, VT 05641
(802) 479-7561/1-800-640-2106

The Division of Fire Safety administers fire, electrical, building and the life safety codes as well as handicapped accessibility requirements in public buildings. They address accessibility violations in the state.

Vermont Fair Housing Council at Vermont Legal Aid, Inc.

(800) 889-2047

Vermont Legal Aid's Housing Discrimination Law Project provides free civil legal services throughout Vermont. They can help Vermonters denied housing based on race, color, sex or gender, sexual orientation, national origin, language, ethnicity, religion, age, marital status, disability, public assistance, children or pregnancy, being a domestic violence victim.

VtLawHelp Housing

        Discrimination / Fair Housing
        Expand Category Discrimination / Fair Housing
        Expand Category Foreclosure
        Landlord / Tenant (Renter)
        Expand Category Landlord / Tenant (Renter)
        Mobile Home Parks
        Expand Category Mobile Home Parks
        Property Taxes
        Subsidized Housing
        Heat, Energy & Water Assistance
        Storage Units
        Going to Court in Vermont: What to Expect

Vermont Housing Awareness Campaign

c/o Vermont Housing Finance Agency
164 Saint Paul St.
P.O. Box 408
Burlington, VT 05402-0408

The Vermont Housing Awareness Campaign is a coalition of public and private interests working to address Vermont’s housing shortage by promoting development of housing for all Vermonters.

Vermont Human Rights Commission

14-16 Baldwin Street
Montpelier, VT 05633-6301
(800) 416-2010 / (802) 828-1625

The Commission helps protect human rights issues in housing, employment and places of public accommodation by investigating charges of discrimination.

Vermont Law Help Website

(800) 889-2047

Website with free legal information, forms, and links to legal and other help created and maintained by Legal Services Law Line of Vermont and Vermont Legal Aid. Organized into the following categories:

Disaster Relief
Immigration & Citizenship
Money and Debt
Small Claims

Vermont Rental Housing Codes

Vermont Rental Codes
c/o Vermont Housing Finance Agency (VHFA)
164 Saint Paul St.
P.O. Box 408
Burlington, VT 05402-0408

A website developed in cooperation with the Vermont Housing and Finance Agency (VHFA) and the Vermont Attorney General's Office (AGO) to provide information to Vermont tenants and landlords about rights and responsibilities re: health and safety standards for residential housing in Vermont. Includes information on sanitation, building systems, structural elements, lead paint and mobile homes.

The views, thoughts, and opinions expressed by authors and members of the organizations listed are not necessarily those of VCW. The presence of any individual or organization on this list should not be considered an endorsement by VCW.